Cancellation & Refund Policy

    1. Cancellation Policy

    We value your time and ours. We require at least 24 hours notice for any appointment cancellations or rescheduling. Cancellations made less than 24 hours in advance may result in a forfeit of your deposit or a cancellation fee.

    2. Late Arrivals

    If you are more than 15 minutes late to your appointment, we may need to reschedule your service to accommodate other clients. A late fee or cancellation fee may apply.

    3. No-Shows

    Clients who fail to show up for their scheduled appointment without prior notice will forfeit any deposit paid and may be required to prepay for future services.

    4. Refunds

    Due to the nature of our services, we do not offer refunds once a service has been completed. If you are unsatisfied with your hair, please let us know before leaving the salon, and we will do our best to make adjustments.